Frequently Asked Questions

Payment security


Payment handling

The Netherlands

All payments are passed on to the secure payment environment of Multisafepay, and not to pl-line.com. This information is fully protected and cannot be seen or read by pl-line.com, neither can we obtain this information by any other means. During the payment process you can indicate with which online payment method you would like to pay: via iDEAL, PayPal or with a credit card.

By using iDEAL, your order is paid immediately. With one click, iDEAL transfers you to the secure internet banking environment. All clients of Rabobank, ABN AMRO, SNS bank, Fortis bank and ING/Postbank with access to internet banking are able to use this payment method.When designing the iDEAL standard, a lot of attention was paid to the best possible security. Paying with iDEAL is just as safe as internet banking with the particular bank concerned. iDEAL is an absolute safe payment method. Do you want to know more about the iDEAL payment method? Go to www.ideal.nl for more information.Orders are always paid via iDEAL, PayPal or with a credit card. Authorization is given online, which means that payment is accepted immediately by the bank or credit card company. When the payment has been accepted, we see this right away and the order can be sent.

All prices include BTW (VAT).

Belgium

Customers from Belgium can pay via MisterCash, credit card (MasterCard, Visa or American Express) and PayPal.

Germany

Customers from Germany can pay via Sofort Überweisung, credit card (MasterCard, Visa or American Express) and PayPal.

Other countries

Orders from other countries can only be paid by PayPal or credit card (MasterCard, Visa or American Express).